Depositions, from zero to adopted

Replacing scattered tools with a unified place to prepare, conduct, and review testimony
— built 0-1 and adopted at scale.

Role: Design lead (primary designer)
Type: 0→1 product initiative
Released: January 2020
Collaborators: PM, engineering

Impact at a glance

  • In its first year, 2,300+ depositions ran on a workspace that didn’t exist before.

  • Contributed to a ~92.5% increase in user satisfaction in a YoY survey for the broader Storybuilder suite

  • Strengthened the product’s competitive positioning as a comprehensive trial preparation platform and paved way for supporting downstream trial prep features

 

Overview

I led the end-to-end design of Everlaw’s Depositions tool and introduced a unified workspace that supports deposition preparation, collaboration, review, and analysis.

This foundational base scaled Storybuilder’s narrative workflow and drove measurable increases in adoption and satisfaction.

 

PROBLEM

Deposition prep lived in pieces

merging-solution.png

Prior, attorneys and paralegals ran each deposition across printouts, PDFs, spreadsheets, and endless sticky notes.

Research revealed that 80% of users switched between 3+ tools per deposition. These workflows caused:

  • Excessive context‑switching

  • Fragmented collaboration

  • Risk of lost or inconsistent information

Users needed a single, cohesive experience to prepare, conduct, and review depositions without drowning in their sea of documents and piles of sticky notes. 

“When there is a big case, that means more depositions and more documents, which also means more opportunities for everything to be disconnected.”

– A legal associate

SOLUTION

Delivering an integrated workspace

Everlaw’s Depositions helps users collaborate to prepare documents, draft outlines, summarize and share insights, and annotate the transcript seamlessly—all in one place.

 

Organize effortlessly

Keep track of documents with exhibit numbers, view all references in other depositions, and pull in new documents from your database at any stage

organize-docs.gif
 

Collaborate securely

Communicate instantly with teammates, assign tasks to keep the case rolling, and summarize and share major takeaways without leaving the page

collaborate.gif
 

Analyze with ease

Create highlights and annotations, search for keywords, and export work product with all the tools you need

analyze.gif

RESULTS

Achieved steady adoption rates and an excitement for more

A year after release, with 2,300+ Depositions created, we’ve seen a consistent increase in Deposition creation, user sessions, and actions taken over time. 🎉

A year after release, with 2,300+ Depositions created, we’ve seen a consistent increase in Deposition creation, user sessions, and actions taken over time. 🎉

In our annual user survey, user satisfaction in the Storybuilder suite increased by approximately 40% from the previous year after releasing Depositions.

In our annual user survey, user satisfaction in the Storybuilder suite increased by approximately 92.5% from the previous year after releasing Depositions.

A review on G2, a trusted tech review platform for software products

A review on G2, a trusted tech review platform for software products

These outcomes demonstrated that our design not only solved the immediate problem, but also strengthened the product’s core positioning for complex trial workflows.

G2 users love it

“Everlaw provides useful outlining features to create deposition outlines where exhibits/documents can be directly linked to the examination outline meaning you don't need to work in different applications to get the same result.
— Small Business User in Law Practice

“I am very pleased with Everlaw's continued work on their platform which now includes the integration of fact building, timelines, deposition outlines and transcripts…in one app.
— Christine M at Mid-Market Law Firm

“The new features of Storybuilder makes it easy to collaborate with colleagues in preparation for deposition and during deposition.”
— Administrator at Mid-Market Law Firm 

 

A client success story from everlaw.com in which a client used Depositions to keep witnesses on their feet.

ROADMAP DECISIONS AND SCOPE

Scoping v1 for adoption

The process included plenty of user interviews, competitor analysis, user flows, team feedback, and usability tests

As a 0-to-1 initiative, Depositions had near-infinite scope. The real work was deciding what to ship first. Three calls shaped v1.

🚀 Decision 1: Ship the whole loop workflow before depth

  • We prioritized a complete, minimal workspace spanning preparation, collaboration, and review, rather than isolated power features.

  • Progressive disclosure guided users through core tasks while letting them jump in at any stage.

  • Trade-off: Fewer power features upfront in exchange for clarity and adoption.

💬 Decision 2: Build for collaboration from day one

  • Although solo modes would have shipped faster, research showed deposition prep is inherently collaborative.

  • We prioritized a secure, synchronized workspace with shared chats, tasks, and a timer from day one.

  • Trade-off: Higher upfront engineering cost in exchange for long-term coordination gains.

⚙️ Decision 3: Lay foundations before advanced tooling

  • We focused on reducing friction to core actions first, introducing:

    • Multiple seamless mechanisms for adding and organizing documents

    • The ability to track documents via exhibit numbers

  • Trade-off: Delayed advanced functionality in favor of a scalable foundation.

    • Testimony extraction and video upload shipped soon after, cleanly, on top of it.

These decisions allowed us to:

  • Ship a cohesive 0→1 experience without feature bloat

  • Validate core workflows before scaling complexity

  • Create a foundation that supported future expansion without rework

TAKEAWAYS

A 0-to-1 product earns adoption by shipping the complete loop before the deep feature.

Scope to the whole workflow, not the deepest capability. Coherence is what people adopt and trust. It’s still how I frame greenfield scope today.